Frequently Asked Questions | Canyon Springs

You can apply straight on our website at Apply To Live At Canyon Springs or you can call in and we can send you the link through your email.

There is a $55 application fee for anyone 18 yrs old or older.

To get you a decision on your application we like to have one within 24 hrs, depending how fast the screening results and or verifications come back it can take up to around 72 hrs.

For first time renters with our property we will start you off on a 12 months lease, and after the completion of the 12 months if you’re in good standing with us we can negotiate shorter lease terms at that time.

Yes, you can definitely schedule a tour with us. We may not have something available in your desired
floorplan and if that’s the case I can show you photos of our units or you can look on our website at our photos. As of right now there's no other options for virtual tours or any self guided tours.

Depending on your desired floor plan our deposits range from $1,100-$2,100. Once this is paid and you’re a current resident when you choose to move out you will refer back to your signed lease agreement where the “move-out charges addendum” is to show you what charges may come out of the deposit if any. Once a refund is determined it will be sent to your forwarding address within 21 business days.

(Credit score, income-to-rent ratio, background check). There's not a particular score we go based off of; everything does play a factor; evictions, repo’s, PG&E collections, previous rental collections are either automatically denied or taken as a red flag on your profile. You will also need to make 2.5x the amount of rent and have 2 yrs of employment and 2 yrs of rental history, both current with good standing.

Rent is due every 1st of the month, you are considered delinquent after the1st and will receive a late fee every 4th of the month. You can pay your rent either utilizing our resident portal or once you’re late it will have to be certified funds only so money order or cashiers check.

There are no utilities included in the rental amount. Water, sewage, and trash is based on meter charges and will get divided up between the whole community.

To set up electricity/gas in the unit you will contact PG&E.

Renters insurance is required if you do not have renters insurance and provide proof then you will
be enrolled into homebody and a $14 fee will be added each month.

Canyon Springs Apartments is currently not pet-friendly unless proper documentation is provided by a healthcare provider.

Canyon Springs apartments is a non-smoking community. That means no smoking on our property, in
the units or within 15 feet of our community.

You are allowed up to two guests on the property or in the unit. They cannot stay for more than 6
consecutive days at a time, and you must accompany them at all times around the property, and using our amenities

If work is needed in the unit, you will put in a work order through the resident portal services or contact the leasing office.

A maintenance emergency is a flood, appliances stop working, A/C is out and it’s 95
degrees and above, etc. Things like a light bulb out, caulking, a/c filter etc can wait until the next business day. To reach our after hrs you would call (800)627-9148 you would leave a voicemail and someone will call you back.

Residents are responsible for their packages; the front office will not take any resident packages. They will be left at your door.

Here at Canyon Springs we have storage closets and garages for an extra fee per month.

​Our quiet time is between 10pm-8am

On our property we have a pool, gym, and playground; they are open from 8am-10pm everyday.

Every unit gets one assigned parking spot, you can purchase a garage for an additional fee of $75 per month, and all spaces not covered by the carport are first-come, first-served.

All parking spaces not covered by the carport are first come first serve, we don’t have a designated guest parking area.

At Canyon Springs we love how some residents have Electric Vehicles, but at this time we do not have EV charging stations. If you’re wanting to charge your vehicle there is an EV charging station 0.6 miles away.

To reserve the clubhouse for an event such as a birthday party, dinner party, etc. you will contact the
manager Violet to request a specific day and time and pay the $100 reserve fee. This is for any damages that may occur, if there's not any it will be refunded.